1. Introduction & Eligibility
These Terms & Conditions ("Terms") constitute a legal agreement between kingroyal ("we", "us", "the Company") and the user of this platform ("you", "member", "player"). By creating an account or using any of our services on kingroyal, you agree to be bound by these Terms.
Kingroyal is a platform licensed by an international online gaming authority. We serve players from Bangladesh and various other countries. It is your responsibility to comply with the laws applicable in your jurisdiction.
By using kingroyal's services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
2. Account Registration
To register an account with kingroyal, you must provide accurate and truthful information. Creating an account with false details is a direct violation of these Terms & Conditions and may result in account termination and forfeiture of any deposited funds.
Information required for registration:
- Full legal name (as shown on national ID)
- Date of birth (must be 18 or older)
- Active Email Address
- Mobile Number
- Password (at least 8 characters, combining uppercase letters, lowercase letters, and numbers)
Each person may operate only one account. If the same individual opens multiple accounts, kingroyal reserves the right to suspend all associated accounts and cancel any bonuses.
You are responsible for maintaining the security of your account. Never share your password with any third party. If you suspect unauthorized access to your account, contact our support team immediately.
3. Identity Verification (KYC)
Kingroyal strictly adheres to international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. We may request identity verification before processing withdrawals or for transactions above a certain threshold.
Documents required for verification:
- A clear photo of your National ID (NID) or passport
- A utility bill or bank statement as proof of address (issued within the last 3 months)
- Proof of payment method used (e.g., screenshot of mobile banking account)
Withdrawal requests will not be processed until KYC verification is complete. Failure to submit the required documents on time may result in temporary account restrictions.
Your personal information is fully secure. kingroyal never sells your data to third parties.
4. Deposits & Payments
Kingroyal accepts deposits in Bangladeshi Taka (BDT). We support a number of local mobile banking methods including bKash, Nagad, and Rocket. Visit the Deposits page for details on available payment options and transaction limits.
Important deposit conditions:
- Deposits must be made from a payment account in the account holder's own name.
- Using a payment method registered under a third party's name is strictly prohibited.
- Playing with credit cards or borrowed funds is strongly discouraged.
- Successful deposits are generally credited to your account within a few minutes.
- Minimum deposit amounts may vary depending on the payment method selected.
If you experience any deposit issues, contact our live chat support right away. Keep your transaction reference number handy — it will help resolve the issue faster.
5. Withdrawal Policy
Withdrawals from kingroyal are generally processed within 24 hours. However, first-time withdrawals or large withdrawal amounts may require KYC verification, which can take additional time.
Withdrawal conditions:
- Withdrawals can only be made to the same payment method used for the original deposit.
- The account must have a sufficient and verifiable balance.
- If you have an active bonus, withdrawals may be restricted until the wagering requirements are met.
- Maximum daily and weekly withdrawal limits apply.
kingroyal reserves the right to place any withdrawal request on hold pending investigation if money laundering is suspected.
6. Bonuses & Promotions
Kingroyal offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms and conditions, which are detailed on the respective offer page.
General bonus conditions:
- After claiming a bonus, wagering requirements must be completed within the specified time frame.
- If wagering requirements are not met, the bonus and any winnings derived from it will be forfeited.
- A new bonus cannot be added while another is active, unless otherwise specified.
- Bonus funds cannot be withdrawn directly — they are for gameplay use only.
- Using multiple accounts to take advantage of promotions will result in cancellation of all bonuses and winnings.
Kingroyal reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit our Promotions page to view current offers.
7. Gaming Policy
All games on kingroyal operate using internationally certified Random Number Generator (RNG) technology. Game outcomes are entirely fair and are regularly audited by independent third parties.
- If a technical error affects the outcome of a game, kingroyal reserves the right to void that round.
- If a game is interrupted due to a network disconnection, the system will automatically restore your session.
- Any winnings obtained by exploiting software bugs or glitches will be considered void.
- Maximum bet limits apply to certain games — these are specified in the game lobby details.
8. Prohibited Activities
The following activities are strictly prohibited on the kingroyal platform. Any violation will result in immediate account closure and, where necessary, legal action.
- Using automated bots, scripts, or software to play games
- Attempting to tamper with game code or system integrity
- Claiming bonus benefits through multiple accounts
- Transactions involving money laundering or illegal funds
- Threatening or harassing other players
- Operating fraudulent activities in the name of kingroyal
- Allowing minors to access games
kingroyal reserves the right to forfeit all account balances if any of the above activities are found to have occurred.
9. Responsible Gaming
Kingroyal views gaming as a form of entertainment — not a source of income. We believe maintaining healthy gaming habits is essential, which is why we provide members with a range of responsible gaming tools.
Available tools:
- Deposit Limit: Set daily, weekly, or monthly maximum deposit limits.
- Self-Exclusion: Temporarily suspend your account for a set period.
- Cooling-Off Period: Take a break from 24 hours up to 30 days.
- Reality Check: Receive periodic reminders about your gaming session time.
If you or someone close to you feels they are losing control over their gaming, please Responsible Gaming Visit the page or contact our support team.
10. Privacy
Kingroyal treats the security of your personal information as its highest priority. Full details of how we collect, store, and use your data can be found in our Privacy Policy Available on the page.
In short — we use your information only to provide our services and meet legal obligations. Your data is never sold or shared with third parties.
11. Account Closure & Suspension
You may request account closure at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed.
Kingroyal reserves the right to suspend or close any account at any time for the following reasons:
- Evidence of Terms Violation
- Suspected Fraudulent Activity
- KYC Verification Incomplete
- In accordance with regulatory authority guidelines
- Extended inactivity (over 12 months)
12. Changes to Terms
Kingroyal reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have any questions about our terms, feel free to reach out to our support team — we're always here to help.
These Terms & Conditions were last updated in January 2026.