1. Introduction
Kingroyal ("we", "us", "the Company") deeply respects your privacy. This Privacy Policy ("Policy") describes how we, through our website kingroyal.bar and related services, and how we collect, use, and protect your personal data.
By using this platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using kingroyal.
kingroyal is always committed to keeping your data safe. Your personal information is a responsibility we hold — not an asset we exploit.
2. Information We Collect
When you create an account and use our services on kingroyal, we collect various types of information. This comes from two main sources — what you provide directly, and what our systems collect automatically.
Directly Provided Information:
- Full Name (as per National ID)
- Date of Birth & Age Verification Details
- Email Address & Mobile Number
- Current Address
- Documents submitted for identity verification (NID/Passport)
- Payment Information (Mobile Banking Number)
Automatically Collected Information:
- IP Address & Device Information
- Browser Type & Operating System
- Site visit times, page and session data
- Gaming Activity & Transaction History
- Information collected through cookies and similar tracking technologies
| Type of Information | Reason for Collection | Legal Basis |
|---|---|---|
| Identity Information | Account Registration & KYC | Contractual Obligations |
| Contact Information | Support & Notifications | Legitimate Interest |
| Financial Information | Deposit & Withdrawal Process | Contractual Obligations |
| Technical Information | Security & Fraud Prevention | Legitimate Interest |
| Gaming Activity | Responsible Gaming Monitoring | Legal Obligations |
3. Purpose of Data Use
Kingroyal uses your personal data only for specific, legitimate purposes. We never use your information in ways that are excessive or unrelated to those purposes.
- Account Management: To complete registration, login, and account verification.
- Service Provision: To manage gaming activity, deposits, withdrawals, and bonus programs.
- KYC Verification: To verify identity in compliance with international AML laws.
- Customer Support: To resolve your issues and provide support.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Responsible Gaming: To detect unusual gaming behavior and provide the necessary support.
- Contact: To send important updates, transaction confirmations, and promotional offers.
- Analytics: For anonymous data analysis to improve platform performance.
You can opt out of promotional communications at any time. Core service-related communications are not subject to opt-out.
5. Security Measures
Kingroyal follows the highest industry security standards to protect your personal data from unauthorized access, modification, or disclosure.
- TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
- Firewall & DDoS Protection: Multiple layers of protection at the server level.
- Two-Factor Authentication (2FA): Optional 2FA available for added account security.
- Regular Security Audits: Regular audits conducted by external security specialists.
- Restricted Access Policy: Staff have limited access to only the information they need.
- Data Backup: Encrypted backups are stored securely at an offsite location.
In the event of a security breach, kingroyal will notify affected users within 72 hours.
7. Data Retention Period
Kingroyal retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal obligations.
- Account Information: For the duration of the active account and 5 years after closure.
- Transaction History: A minimum of 7 years as required by law.
- KYC Documents: 5 years after the last transaction.
- Session Logs: 90 days.
- Support Contact: 3 years.
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
8. Your Rights
Every registered user on kingroyal has the following rights regarding their personal data.
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request restricted processing of your data in certain cases.
- Right to Portability: The right to receive your data in a machine-readable format.
- Right to Object: The right to object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.
For any data-related requests, email us at: [email protected]
9. Protection of Minors
Kingroyal strictly does not serve anyone under the age of 18. Age verification is mandatory at registration, and KYC checks are conducted in cases of doubt.
If we discover that an account has been opened by someone under 18, that account will be immediately closed and all associated data will be deleted.
If you believe a minor may be accessing kingroyal from your device, please notify us immediately.
10. Policy Changes
Kingroyal reserves the right to update this Privacy Policy as needed. For significant changes, we will send advance notice to your registered email and post a clear announcement on the website.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
This Privacy Policy was last updated in January 2026.
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team.
- Email: [email protected]
- Live Chat: Chat button at the bottom right of the website
- Response Time: Typically within 24–48 hours
For more details, visit our FAQ Page or Terms & Conditions View Page.